FAQs - Indoor Trampoline Park & Active Family Fun in Concord | Sky High Sports

FAQ

Frequently Asked Questions

Note: All jumpers under the age of 18 must have a waiver signed by their parent or legal guardian. Click HERE to complete online. If a jumper is over 18, they must present their photo I.D with date of birth.

Yes, all jumpers are required to wear Sky High Sports grip socks. They can be purchased from the front desk for $3 upon check-in and are reusable each time you visit.
Check out our hours and directions page for our hours of operation, office hours, holiday hours, address and more. We also list when we’ll be closed for a private event so you can check back to make sure we’re open for free jump.

To book a birthday party, corporate event, or fundraiser event at Sky High, our office hours are 9 a.m.-5:30 p.m. 7 days a week!
If you’re coming from Pleasant Hill, you can take Contra Costa Boulevard to Diamond Way in Concord. Make a right onto Diamond Way, turn left onto Challenge Drive, and you’ll see Sky High Sports on the left.

If you’re coming from downtown Concord, take Willow Pass Road toward Colfax Street, make a left onto Diamond Way, and finally another left onto Challenge Drive where you’ll see Sky High Sports on the left. If you’re coming from the Walnut Creek area, get on I-680 N and take exit 51 for Willow Pass Road toward Taylor Blvd (right). Make a right onto Diamond Way, turn left onto Challenge Drive, and you’ll see Sky High Sports on the left.

If you’re coming from Lafayette area, take CA-24 E toward Walnut Creek. Continue on CA-24 E. Take I-680 N to Willow Pass Rd in Concord. Take exit 51 from I-680 N to Willow Pass Road (right). Make a right onto Diamond Way, turn left onto Challenge Drive, and you’ll see Sky High Sports on the left.

For those coming from Oakland, take CA-24 E and exit 14B for Pleasant Hill Road. You’ll merge onto Pleasant Hill, merge left to continue on Taylor Blvd. Make a right onto Diamond Way, turn left onto Challenge Drive, and you’ll see Sky High Sports on the left.

Find more info about our location on our Hours and Directions page or click the Google link for directions below.

Our address is 1631 Challenge Dr, Concord, CA 94520
Typically, our parks are less busy during the weekdays (Monday - Thursday), while weekends (Friday - Sunday) are busier. Although we do offer many specials and events throughout the week which can change how busy we are at different times of the day.
Only patrons who jump pay for jump time. Simply watching is free. Enjoy our free WiFi while you wait. Daily prices are HERE along with our weekly specials.
Children must be old enough to walk on their own. We also have a Kids Court, which is exclusive to the littlest jumpers, 8 years and under.
Yes!!! Although jumping on our huge, wall-to-wall trampoline is one of our main attraction, it is certainly not our only activity. We offer a wide variety of programs and attractions such as Ultimate Dodgeball, Super-Size Foam Pits, Sky High Rock Climb, Sky High Arcade and more! Check out our menu drop down for Things to Do for a list of activities.
You’re welcome to simply walk in to jump! Just remember, first come first served, so during peak hours, you may have to wait, so it’s best to book online.

To avoid lines and waiting, we suggest that you make a reservation in advance and book online, especially on weekends, holidays, and during school breaks. Reservations can only be made online. Groups and birthday party reservations are taken over the phone – our office is open 8 a.m.-7 p.m. 7 days a week to help plan an amazing birthday party, corporate or group event, or even fundraisers! We also now feature an online booking option for party packages.
No, you cannot bring in outside food or drink into the facility. We do make exceptions for special diets or circumstance with parties. Additional fees will apply. Please phone for details at 925-682-5867.

If you want to fuel up while jumping, you can grab a bite to eat or enjoy a beverage at our Sky Café. The Sky Café snack bar offers pizzas, pretzels, churros, Dippin’ Dots, and more.
Yes! We have a variety of snacks and drinks available for purchase at the Sky Café. The Sky Café snack bar offers pizzas, pretzels, churros, Dippin’ Dots, and more.
If you’ve completed their waiver online for a previous jump session, they’re in our system, but only for that location. If you’re planning to jump at a different Sky High location (we have many locations across America), you’ll need another waiver specific to that location. If you’re unsure, it’s best to complete another waiver online, in advance. Better safe than sorry. Click here to fill out the Sky High Sports in Concord Safety Waiver.

Find a Sky High Sports location on the main site where you can choose your state and location’s Sky High site or simply find each location’s safety waiver in the main menu drop down.
No, our dodgeball courts are open to all jumpers. Everyone who wants to play forms a line and our court monitor divides the teams. Browse through pictures, watch a video of one of our dodgeball games featured on ESPN, and find more details about playing on our huge, wall-to-wall trampoline on our Dodgeball page.

We also host organized dodgeball tournaments! Check our events calendar or call us for the date of our next tourney.

If you want to have a private game or tournament, we do have a private court for rent. (See FAQ above and check out our Group Packages page for more details)
shoes and socks, or going barefoot are not allowed on our courts. You MUST purchase a pair of washable, re-usable grippy jump socks for $3 at the front desk.

To maximize your fun, wear comfortable clothing that stretches well, too!
Yes, we do. Every Tuesday*, Sky High Sports in Concord turns off the music, and dials down the distractions for the comfort of our guests. In fact, the Sky High Sports founder and the father of a special needs son, Jerry Raymond, has witnessed how jumping can help improve motor and sensory skills, social interaction and overall fitness for kids and young adults on the Autism spectrum as well as young people with Down Syndrome, Muscular Dystrophy and other disorders.
Groups require a minimum of 10 jumpers. A $100 non-refundable deposit is required. In order to get your money’s worth, be sure you have at least 10 jumpers for one hour. All group balances must be made together, in one payment. Group jump rates for a basic group, private group, or buying out the entire facility can be found on our Corporate and Group Events page. Give us a call to discuss options for your group event.
Group discounts are available to non-profit organizations such as the Boy Scouts, Schools, Churches, etc. A non-profit tax id number is required at the time of check-in for your event. The discounted, non-profit group rate is $8 per hour per person Monday-Thursday excluding holidays and other special days.

A $100 deposit is required at booking.

We also offer awesome “Bouncing for Bucks” packages for FUNdraisers! Take a look HERE. Discover more about our school fundraising program.
Birthday party packages are customized to the birthday guest’s wishes, so packages range depending on the date, number of jumpers, add-ons and party extras (* - Prices may vary). Find all the details about booking an indoor trampoline park party on our birthday packages page or call us for information at 925-682-5867.

We also offer the option to book a Sky High party online now! Click here to reserve a party package today.
No, our facility is always open to the public, so groups will still be jumping amongst others. If you’re looking for something more exclusive, we do offer a Private Court. When available, the Private Court’s rental rate is $150 for up to 20 jumpers for the 1st hour,

We also offer a “Buy Out” option. This package allows you to privately use the entire facility for a private group.

Check out our Group Packages page for more details on package features, deposits, and party extras.

Give us a call and we’ll help walk you through planning your next group event at Sky High Sports.
You bet! Microsoft, Google, and Southwest Air are just a few of the companies who’ve rented our entire facility for events. For more information, please call for more details on pricing, available dates, and help planning your event at 925-682-5867.
Members of any branch of the US Military, active or retired, and their dependents receive a $2 off discount per hour of jump time, any day of the week, including holidays! (Customer must show their current military ID to receive discount)
*Weekly specials are available for walk-ins only. May not be available during holiday or school breaks. Please check our online calendar.
Yes. You can purchase gift cards in-store only. For every $100 gift card purchased – receive a FREE 1-hour Jump Pass ($16 value).

If you have additional questions, please give us a call or fill out a Contact Form.